This document discusses the terms and conditions under which we operate our Online Banking system. Your application for use and continued use of the Online Banking system indicate your consent to the terms and conditions outlined below. You may print a copy of this agreement for your records, or refer to it online at any time. We reserve the right to make changes to this disclosure, and its terms and conditions.
To participate in the Peoples Bank Online Banking system, you must apply for and agree to the Peoples Bank Online Banking Enrollment Agreement. In addition, you will need a 256-bit data encryption compatible web browser. You are responsible for the installation, maintenance, and operation of your computer and your browser software.
BillPay through Peoples Bank allows you to schedule one-time and recurring bills to be paid from your designated BillPay Account(s), allowing you to pay most merchants, individuals, and institutions without having to write and mail a check.
The Bank has no liability for any damage or other loss, direct or consequential, which may be suffered or incurred by reason of computer or software use, which includes operator errors and omissions. The Bank is not responsible for any errors or failures from any malfunction of your computer or your software. The Bank is not responsible for any electronic viruses that you may encounter.
ELECTRONIC FUND TRANSFERS AGREEMENT AND DISCLOSURE
The following contains an agreement and disclosures relating to Electronic Fund Transfers (EFT) on your deposit Account. The EFT services we offer are set forth below and while some may not apply to your Account, please read this Agreement carefully because it tells you your rights and obligations for those EFT transactions which are applicable to your Account. You should retain this notice for future reference.
You are responsible for all authorized electronic fund transfers that occur through the use of your online accounts. You authorize Peoples Bank to charge to your accounts all authorized electronic fund transfers including but not limited to, electronic fund transfers resulting from preauthorized transfers use of your online accounts or other EFT transactions described herein. In this document, the following words have the following meanings: the words "Depositor" "you," and "your" mean the owners of the Account named in the Signature Card; the words "Bank," "Financial institution," "we," "us," and "our" mean the Peoples Bank named in the Signature Card; the word "online accounts" means any service offered through the internet; the word "account" means the deposit account with the Peoples Bank erected under the Signature Card; the word "Signature Card" means the Signature Card and Deposit Agreement you signed when these disclosures were given to you; “PIN” means Personal Identification number; and the word “Agreement” means this Electronic Fund Transfers Agreement and Disclosure. Other EFT transactions may include: (i) a transfer resulting from you providing a check to a merchant or other payee to capture the routing, account and serial numbers to initiate the transfer (commonly referred to as "electronic check conversions") whether you, the payee or the Bank retains the check (ii) a payment made by a bill payment service via computer or other electronic means unless all payments under the service are made solely by cheek, draft or similar paper instrument drawn on your account (iii) any fee authorized by you to be debited electronically from your account because a check was returned for insufficient funds; (iv) a transfer you initiate by telephone if the Bank has a written plan or agreement allowing transfers to be initiated by telephone and (v) any other transfer initiated through an electronic terminal, telephone, computer, or magnetic tape for the propose of ordering, instructing, or authorizing the Bank to debit or credit your account.
Contact us at once if you believe your user name and PIN has been lost or stolen or if you believe an unauthorized EFT affecting your account has occurred. For additional instructions see the Error Resolution provisions on this Agreement. Telephoning, followed by a letter, is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit, if any). If you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50.00 if someone has used your online accounts without your permission.
If you do NOT tell us within 2 business days after you learn of the loss or theft of your online accounts, and we can prove we could have stopped someone from using your online accounts without your permission if you had told us, you could lose as much as $500.00. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you told us in time. If a valid reason such as an extended trip or illness prevented you from telling us, we may extend the time. If you believe your online account PIN has been stolen or that someone has or may transfer money from your account without your permission, call: 918-723-5453 or write:
P.O. Box 390
Westville, OK 74965
For the purpose of these disclosures, our business days are Monday through Friday. Holidays are not included.
You may use your online accounts to:
Transfer funds between your checking and saving accounts, and obtain balance information on your deposit and credit accounts. Some of these services may not be available to all customers.
Account limitations vary based on the type of account accessed by your online accounts. See the specific account disclosure for details.
We will on occasion DISCLOSE INFORMATION TO THIRD PARTIES about your account or the transfers you make: (1) If you have given us written permission to do so, (2) In order to comply with a Government agency or court order, (3) Where it is necessary for completing the transfer, (4) As necessary to verify the existence and condition of your account to a credit bureau or merchant, (5) as permitted by the federal Right to Financial Privacy Act of 1978 and the Oklahoma Financial Privacy Act and the Federal Fair Credit Reporting Act and other applicable laws and regulations.
If you have previously instructed us to make regular payments out of your account, you can stop any of these payments. To stop a payment: Call or write us at the telephone number or address listed under the contact us information in time for us to receive your request at least 3 business days or more before the payment is scheduled to be made. You may cal1, but we may still request that you write us within 14 days of the call. Each stop payment order given will result in a charge disclosed on the Schedule of Fees and Charges.
If regular payments you make will vary in amount, the person to whom you are making the payments will notify you at least 10 days in advance of each payment, when it will be made and in what amount. (At your option, you may request this information only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
If we fail to stop a payment or preauthorized transfer and you have notified us 3 business days or more before the transfer is scheduled, we will be liable for your losses or damages.
Except as specifically provided in this Peoples Bank Online Banking Agreement or where the law requires a different standard, you agree that neither we nor the service providers shall be responsible for any loss, property damage or bodily injury, any indirect, special, incidental or consequential damages whether caused by the equipment, software, the Bank, OR by Internet browser providers such as Netscape (Netscape Navigator® browser) and Microsoft (Microsoft Internet Explorer® browser), OR by Internet access providers OR by online service providers OR by an agent or subcontractor of any of the foregoing, nor shall we or the service providers be responsible for any direct, indirect, special or consequential, economic or other damages arising in any way out of the installation, use or maintenance of the equipment, software, Peoples Bank Online Banking, or Internet browser or access software.
If we fail to complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages with some exceptions. We will not be liable, for instance:
(1) If, through no fault of ours, you do not have enough money in your account to make the transfer or if the transfer would exceed the credit limit on your overdraft line, if any.
(2) If the money in your account is subject to legal process or other encumbrances restricting the transfer.
(3) If the terminal where you are making the EFT does not have enough cash.
(4) If extenuating circumstances prevent the transfer, despite reasonable precautions we have taken.
(5) If the terminal or system was not working properly and you knew about the breakdown when you started the EFT.
(6) If incomplete or inaccurate information is forwarded by the United States Treasury or through an automated clearing house.
(7) If you have not provided us with complete and correct payment information, including without limitation the name, address, account number and payment amount for the payee on a bill payment.
(8)If you have not properly followed the instructions for using Peoples Bank Online Banking Account Access or BillPay.
(9)If circumstances beyond our control (such as fire, flood or improper transmission or handling of payments by a third party) prevent the transfer or bill payment, despite reasonable precautions taken by us.
(10)If your equipment or ours was not working properly and the breakdown should have been apparent to you when you attempted to conduct the transaction.
(11)If you do not submit your payment or transfer instructions within the appropriate time period.
There may be other exceptions in our agreement with you.
In Case Of Errors Or Questions About Your Electronic Transfers.
Telephone us or write us at the number or address listed in this disclosure as soon as possible, if you think your statement or receipts are wrong or if you need more information about a transfer listed on the statement or your receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the error or problem appeared. You should:
(1) Tell us your name and account number (if any).
(2) Describe the error or transfer in question, and explain as clearly as you can why you believe it is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (20 business days if the error involves an EFT made during the first (30) days after the first deposit to the account was made) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a point-of-sale transaction, a foreign initiated transfer or an EFT made during the first thirty (30) days after the first deposit to the account was made) to investigate your complaint or question. If we decide to do this we will credit your account within 10 business days (20 business days if the error involves an EFT made during the first thirty (30) days after the first deposit to the account was made) for the amount you think is in error, so that you will have the use of money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
All deposits, payments, and transfers made through the use of your online accounts or by a preauthorized transfer are subject to proof and verification by the Bank. Deposits made after our cutoff time will be credited the following business day. Because the PIN is used for identification purposes, you agree to notify the Bank immediately if the secrecy of the PIN is compromised. You also agree not to reveal your PIN to any person not authorized by you to use the online accounts.
This Agreement shall be governed by the laws of the State of Oklahoma and any applicable federal laws and regulations. We may amend, modify or rescind this Agreement and Disclosures at any time by emailing or delivering written notice of such amendment, modification or rescission to you at least 21 days prior to the effective date of any such change if the change would result in increased fees or charges, increased liability to you, fewer types of available electronic fund transfers, or stricter limitation on the frequency or dollar amount of transfers. We may at our option email or deliver written notice to you of any amendment, modification or rescission other than those previously described but without the requirement that the notice be mailed or delivered at least 21 days prior to the effective date of any such change. Any amendment, modification or rescission made in this manner shall be binding upon you as though expressly agreed to by you. In the event that a written notice is mailed to you, it shall be mailed to your last known address as shown on our records. Notwithstanding the provisions of this paragraph, we may terminate this Agreement at any time we terminate your account(s).