|ANDERSON STATE BANK ONLINE BANKING TERMS AND CONDITIONS
Please read these Terms and Conditions carefully and keep
them for future reference.
Definitions. The words you and your refer to either and all of the
persons signing the Application. The words we, us, and our refer
to the financial institution identified in the Application. The words
your deposit accounts refer to the deposit accounts with us
identified in the Application. The words your loan accounts refer
to the loan accounts with us on which either or all of you are
obligated to us. The words your accounts refer to your deposit
accounts and your loan accounts. The words our internet service
refer to our Anderson State Bank Online Banking. The word
terms refers to these Terms and Conditions. ACH refers to
Automated Clearing House.
Security. We work hard to make our website secure. We will
employ such security measures as in our reasonable judgment
are appropriate to secure our website. You will not use our
website for unauthorized purposes. We may monitor and audit
transactions made through our website.
Access to Accounts Via the Internet. Subject to the terms set
forth below, we will provide you with our internet service pursuant
to which you can access your accounts by computer via the
internet through our website using your username and password
and providing such other information as may be required by our
website to accomplish the following:
• Transfer funds between your deposit accounts.
• Make payments from your deposit accounts to your loan
• Make payments from your deposit accounts to third parties
pursuant to our Online Bill Payment Program described
• Transfer funds from lines of credit you have with us to your
• Get information about your accounts, such as account
balances or information on deposits or withdrawals.
We will have no obligation to carry out any transfers or payments
unless there are sufficient funds in the pertinent deposit account
or any overdraft line of credit on that deposit account. We will
promptly provide you with a username, password, the address of
our website through which you can access your accounts, and
such other information as you will need to participate in our
internet service. You can arrange for a change of your password
by calling the number set forth below. Please see the Limitations
on Frequency of Transfers below.
Online Bill Payment Program. Our Online Bill Payment
Program requires the execution of a separate written agreement
and may involve third party service providers or senders.
• We make the following additional charges for payments
made pursuant to our Online Bill Payment Program: $4.95
per month for up to 20 payments, each payment after 20 in
a one month period will cost $.30 each. The service is free
for Customers with a combined balance of $2,000.00,
Students and Seniors for up to 20 payments per month.
Hardware and Software Requirements. We will promptly provide
you with a statement of the computer hardware and software
requirements to participate in our internet service. We can change
these requirements and will give you advance notice of any such
changes. Unless you comply with such changes, you will not be
able to participate further in our internet service. You are solely
responsible for setting up and maintaining your computer hardware
and software and satisfying all hardware and software requirements.
Electronic Disclosures and Notices. This Disclosure describes
the process that must occur before we can provide you with
electronic disclosures and notices (such as by email or website).
It also describes your rights in the event you consent to receiving
electronic disclosures and notices. First we must inform you as to
the computer hardware and software requirements to receive and
keep the electronic disclosures and notices. Then we must make
an electronic request for your consent. Finally, you must give your
consent electronically in response to our request. You understand
prior to giving your consent that:
(1) Your consent applies to disclosures and notices regarding
your accounts or our internet service, but does not apply
to your periodic account statements;
(2) Unless you consent, you have the right to receive all
required disclosures in paper or non-electronic form;
(3) Even after consent, if you want to receive a paper copy of
the disclosure in addition to the electronic disclosure you
can obtain one free of charge by calling us;
(4) You can withdraw your consent at any time by calling us;
(5) You must promptly provide us with the information (such
as an email address) needed to communicate with you
electronically and update us as to any changes in such
information by calling us.
We reserve the right to provide any disclosures or notices in
writing, rather than electronically. Except as otherwise provided
by law or in other agreements, you can give us all notices
regarding your accounts, our internet service, or your periodic
statements, except for stop payment orders, by email using our
then current email address, regardless of anything in this
agreement to the contrary; however, we reserve the right to have
notices confirmed in writing upon our request.
Stop-Payment Orders. To be effective, a stop-payment order
must be received in time to allow us a reasonable opportunity to
act on it, and for some ACH debits must be received at least
three banking days before the scheduled date of transfer. To be
effective, a stop-payment order must identify the payment
sufficiently to allow us a reasonable opportunity to act on it. If the
payment is by check, or if the payment is by ACH debit and we
give notice at the time an oral stop-payment order is received that
written confirmation is required and provide an address where the
written confirmation can be sent, an oral stop-payment order is
effective for 14 calendar days only, unless confirmed in writing
within the 14-day period. Properly signed written stop payment
orders are effective for 6 months after date received and will
automatically expire after that period unless renewed in writing.
With respect to ACH debits, you and we agree to abide by the
ACH rules and regulations regarding stop-payment orders.
We will charge you $15.00 for each stop-payment order you give.
Hours of Operation. You ordinarily can participate in our internet
service 24 hours a day - 7 days a week. However, we reserve the
right to suspend our internet service from time to time as we
deem appropriate. The site will be down every Wednesday from
3:30 – 5:30 A.M. CST for maintenance.
Transaction Posting. Transactions entered on our website on
or before 2:30 P.M. on any business day will be posted on the
same day. Transactions entered on our website on weekends,
federal holidays or after 2:30 P.M. on a business day will be
posted by the end of the next business day. On Christmas Eve
and New Year’s Eve the cut off will be 12:00 P.M.
Assignment and Delegation. We can assign our interest and
responsibilities under this agreement, delegate our
responsibilities under this agreement, and use independent
contractors to perform or assist in the performance of our
responsibilities under this agreement, as we deem appropriate.
Limitations on Frequency of Transfers. In addition to those
limitations on transfers elsewhere described, if any, the following
Regardless of anything else in this or other agreements, transfers
and withdrawals from a savings account to another of your
accounts or to third parties by preauthorized, automatic, telephonic,
or computer transfer cannot exceed six per calendar month or
statement cycle of at least four weeks with no more than three
being by check, draft, debit card, or similar order to third parties.
For security reasons, there may be other limitations on the
number of transfers you can make.
Termination. We can terminate your right to participate in our
internet service at any time if you fail to comply with these terms
or the terms of your account agreements with us, including any
failure to pay a required fee. Either you or we can terminate this
agreement without cause upon 30 days advance notice.
Changes in Terms. We can change these terms by giving you
notice as required by law. Continued use of our internet service
by you after notice of a change in terms constitutes acceptance
of the change.
Notices. Notices must be in writing and mailed or hand
delivered, except that we can give them to you electronically if
you have so consented. Notices to you are effective when given,
regardless of whether you receive them. Notices to us are
effective only when we actually receive them.
Irreconcilable Conflicts. These terms supersede those of your
deposit or loan account agreements to the extent they cannot be
reconciled. You expressly waive any deposit account agreement
requirements of one or more signatures for withdrawal when
using our internet service. Any one of the persons authorized to
make withdrawals from your deposit accounts is authorized to
make transfers pursuant to our internet service, even if your
account agreements provide that multiple signatures are
required for withdrawal.
Except as indicated elsewhere in this or other agreements or
disclosures, we do not charge for our internet service.
We can debit any fees to any of your deposit accounts without
Periodic Statements. You will get a monthly account statement
from us for your deposit accounts, unless there are no transfers
in a particular month, in which case you will get a statement at
FINANCIAL INSTITUTION’S LIABILITY
Liability for Failure to Make Transfers. If we do not complete a
transfer to or from your account on time and in a correct amount
according to our agreement with you, we will be liable for
your losses or damages. However, there are some
exceptions. We will not be liable, for instance:
(1) If, through no fault of ours, you do not have enough
money in your account to make the transfer.
(2) If you have an overdraft line, and the transfer would
go over the credit limit.
(3) If circumstances beyond our control such as
interruption of telecommunication service,
catastrophic or emergency conditions, or a natural
disaster (such as a fire or flood) prevent the transfer,
despite reasonable precautions that we have taken.
(4) If the funds are subject to legal process or other
encumbrance restricting the transfer.
(5) There may be other exceptions stated in our
agreement with you.
Except as expressly required by these terms or otherwise
required by law, we will not be liable for any losses or
damages resulting from:
(1) Deficiencies in your computer hardware or software
or in your ability or care in using them, or
(2) Problems relating to your access to the internet.
We can disclose information to third parties about your
account or the transfers you make:
(1) Where it is necessary for completing transfers; or
(2) In order to verify the existence and condition of your
account for a third party, such as a credit bureau or
(3) In order to comply with government agency or court
(4) As explained in our separate privacy disclosures.
Consumer Liability. Tell us AT ONCE if you believe your
code has been lost or stolen, or if you believe that an
electronic fund transfer has been made without your
permission using information from your check. Telephoning
is the best way of keeping your possible losses down. You
could lose all the money in your account (plus your
maximum overdraft line of credit). If you tell us within 2
business days after you learn of the loss or theft of your
code, you can lose no more than $50 if someone uses your
code without your permission.
If you do NOT tell us within 2 business days after you learn
of the loss or theft of your code, and we prove we could
have stopped someone from using your code without your
permission if you had told us, you could lose as much as
Also, if your statement shows transfers that you did not
make, tell us at once. If you do not tell us within 60 days
after the statement was mailed to you or was provided
electronically if you consented to receiving the statement
that way, you may not get back any money you lost after
the 60 days if we can prove that we could have stopped
someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept
you from telling us, we will extend the time periods.
Contact in Event of Unauthorized Transfer. If you
believe your code has been lost or stolen, call or write us at
the telephone number or address listed below. You should
also call the number or write to the address listed in this
brochure if you believe a transfer has been made using the
information from your check without your permission.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions About Your Electronic
Transfers, Call or Write us at the telephone number or
address listed below, as soon as you can, if you think your
statement or receipt is wrong or if you need more
information about a transfer listed on the statement or
receipt. We must hear from you no later than 60 days after
we sent you, or provided electronically to you if you
consented to receipt that way, the FIRST statement on
which the problem or error appeared.
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure
about, and explain as clearly as you can why you
believe it is an error or why you need more
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your
complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10
business days (20 business days if the transfer involved a
new account) after we hear from you and will correct any
error promptly. If we need more time, however, we may
take up to 45 days (90 days if the transfer involved a new
account, a point of sale transaction, or a foreign-initiated
transfer) to investigate your complaint or question. If we
decide to do this, we will credit your account within 10
business days (20 business days if the transfer involved a
new account) for the amount you think is in error, so that
you will have the use of the money during the time it takes
us to complete our investigation. If we ask you to put your
question or complaint in writing and we do not receive it
within 10 business days, we may not credit your account.
Your account is considered a new account for the first 30
days after the first deposit is made, unless each of you
already has an established account with us before this
account is opened.
We will tell you the results within three business days after
completing our investigation. If we decide that there was no
error, we will send you a written explanation.
You may ask for copies of the documents that we used in
ANDERSON STATE BANK
P.O. BOX 9
ONEIDA, ILLINOIS 61467
Business Days: Monday through Saturday
© 2005 Wolters Kluwer Financial Services – Bankers Systems™
Form INET-AGR-BRO 6/1/2005 Custom 11b